You will receive your flight ticket after your payment.
We will send the booking confirmation to the email address of the main booker.
The voucher for your entrance ticket for the tour and/or accommodation and/or rental car will be sent to the email address of the main booker after payment. You must then print this out and take it with you to the tour and/or accommodation and/or rental car, as this is your admission ticket. It is also possible to show this on your phone.
Once you have paid within 3 days of your confirmation, the date of your order is fixed. We assume that all trips and/or ordered products will continue, should the trip you have booked be canceled from Blue Bird Travel BV due to an emergency, we will inform you as soon as possible and discuss further options with you to protect your to move your booking to another date and/or you will receive a refund of the paid travel sum.
If your doctor has prescribed medicines for you, make sure you have the prescription or doctor's order with you. A medical passport is very useful and advisable to have with you.
Do not take more medicines with you during the trip than necessary for your own use. Large quantities can cause misunderstandings and problems.
You will receive your final boarding time and place by email in the week of departure. We ask you to keep a close eye on your email and telephone in connection with any changes to the boarding time and/or place. Please check your email again on the day of departure. You must arrive at the airport at least 3 hours before your plane departs and at your tour boarding point 15 minutes before the stated boarding time. Blue Bird Travel BV is not
liable for any missed flights and tours.
The main booker must be at least 18 years old for it
booking a flight ticket, tour, accommodation and the
renting a car (with a valid driver's license).
The stated travel price is per person, the reservation costs are calculated once per booking. Furthermore, a contribution of €37.00 per booking will be charged.
When booking your flight ticket, you can choose your seat yourself using your booking number. We can also do that for you if you have indicated approximately where you would like to sit. We will do our utmost but cannot guarantee that the seat you require will be available. During the tour, we can pass on your wishes to the
tour operator, we cannot guarantee that either.
General
If you wish to make a change to your booking, you must request the changes by email.
For every change to the purchased product, a standard €15 change fee will be charged.
Airline ticket
When rebooking the date stated on the flight ticket, the airline's rebooking costs apply. That could be with KLM and Tui. You can rebook a flight ticket up to 72 hours before departure and it costs €120 per single journey.
Changing the name on the flight ticket costs €70.
Accommodation or tour
Different conditions apply to canceling the accommodation or tour. These are stated in your reservation.
When purchasing airline tickets through Blue Bird Travel BV, it is mandatory to take out cancellation insurance, so that we can always help our customers in need if there are valid reasons such as the death of the customer himself or a family member from the 1st and 2nd degree. , a negative travel advice from the doctor by means of a medical certificate, negative travel advice from the country of destination due to political insecurity and
devastating weather conditions. If an agreement is canceled (by the main booker himself and in the event of the death of the main booker, the person who has been reported as staying at home) via email to info@bluebirdtravel.nl.
In this case, it is the Emergency Committee that determines whether an unusual situation should be considered an emergency.
You are responsible for checking the validity of your passport before making your booking through Blue Bird Travel BV. We cannot be held liable for this.
This must be valid at least until after the end of the
trip. A driver's license is NOT a travel document!
Accompanying children must have their own passport or identity card. From June 26, 2012, children are also required to have their own travel document to travel (any entries in their parents' passports are no longer valid since that date).
Blue Bird Travel BV is certified by VZR for package travel
to sell. This means your purchase is insured. To know more about VZR, consult their guarantee loan in the link: https://vzr-
garant.nl/public/pdf/VZR_Garant_Garantieregeling_versie1.1.
pdf
Some countries require a visa. Check here whether you need a visa: https://visum.nl/visa-quick-check
Based on your bank statement, you can see whether the amount has been debited from your account and transferred to us. If your payment is not received on time, we will send you an email payment reminder.
For a payment in Euro or in US dollars we will send you one payment link that we will email to you or you can click below transfer data yourself:
IBAN: NL53 RABO
0344173046 (attn. Blue Bird Travel BV)
BIC: RABONL2U
When making payment, please include the name of the main booker and the booking number on your booking confirmation can be found.
After we have received and processed your payment, you will receive a new booking confirmation by email.
Pay from abroad
Foreign payments with IBAN or BIC
- Pay with IBAN within the SEPA area
- Pay with BIC outside the SEPA area
- Pay with IBAN within the SEPA area
Thanks to SEPA (Single Euro Payments Area), Europe has been one since 2014 common payment market.
As a result, you will no longer notice a difference between domestic and foreign payments within Europe.
If you make a payment within a SEPA country, you are alone an IBAN is required as an account number.
SEPA countries The SEPA countries are all countries within the EU, supplemented with Norway, Iceland, Liechtenstein,
Switzerland, Monaco, Andorra, Vatican City, the United
Kingdom (England, Scotland, Wales, Northern Ireland) and San Marino.
Finding IBAN If you transfer money abroad you need your IBAN (International Bank Account Number).
Your own IBAN is stated on your debit card and on your account statement.
The number consists of 18 letters and numbers and starts with the country code (in the Netherlands this is NL). The other person's IBAN is on the invoice or you can ask for it.
Our BIC (SWIFT address) Our Bank Identifier Code (BIC) is: RABONL2U.
Do you need a BIC with 11 characters? Then enter RABONL2UXXX. You can check the BIC of a foreign bank at the relevant bank.
The BIC of Rabobank includes the following address:
Croeselaan 18
3521 CB Utrecht
You are allowed to take 1 checked baggage per person
Unfortunately, there is no national or international regulation for the weight of suitcases and checked baggage that you can take with you. The only restriction set is that luggage must not exceed 32 kilos and 1 carry-on baggage.
Depending on the airline, you can take between 5 and 14 kilos of hand luggage with you.
Don't want to take any risks? Then you will be safe in most cases with 8 to 10 kilos of hand luggage.
The standard maximum dimensions
of hand luggage are 55x25x35 cm or 55x20x40 cm (length x width x height).
It is possible to bring a wheelchair, walker or stroller, but some rules apply:
-Auxiliary equipment must be collapsible, a
maximum dimensions of 90 x 80 x 40 cm (folded)
-There is a maximum weight of 20 kg
-You must be able to get on and off the plane and coach independently
-You should take into account that not all destinations, hotels and/or excursions are equally accessible with a wheelchair/walker.
The Netherlands & Bonaire
mo-fr 9:00 - 17:00
(time difference: -6 uur)
+31 8820 420 02
info@bluebirdtravel.nl
